We have moved

We have moved!

Last week we bid farewell to our office at Chermside Street, Teneriffe and moved into 6 Ambleside Street, West End. It’s a new suburb for us but it’s the same old team! Carer Support team activities including face- to-face counselling and workshops will now be provided from this space.

As mentioned earlier, Arafmi is redeveloping the house on Harcourt Street, New Farm which will become the Carer Hub. Once the Carer Hub is completed, the carer support team will then move back to New Farm and be based at the Carer Hub. We don’t anticipate this happening until 2023.

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Image 29 4 2026 at 3.25 pm
Carer Story

From carer to lifeline: The Queensland volunteers helping others mental health carers

From carer to lifeline: The Queensland volunteers helping other mental health carers For Arafmi volunteer Louise Dutton, when her son became unwell with mental ill-health, she “didn’t really know what she was dealing with.” That’s where her connection with Arafmi began, not as a volunteer, but as a carer trying to make sense of something overwhelming, unfamiliar and at times isolating. Over time, that experience became something she could offer others. Now 82, she’s spent the past 25 years answering calls on the 24-hour Carer Support Line and sitting alongside carers in support groups. What she brings isn’t a set of answers, but a way of helping people feel understood. As she explains, “Listening plays a big part. And so you’ve got to find out where the person is coming from… sometimes the person is so stressed that they can go round and round in circles. You just try and pick out a few points and confirm, is that what you’re telling me? And then try and help them to understand that we know where they’re coming from because we’ve had a similar experience.” For carers reaching out, that recognition can be enough to help people feel more steady and

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Hidden Role of young carers
Carer Event

The hidden role of young carers

“I just thought it was normal” – the hidden reality of young mental health carers For many young people, caring doesn’t have a name. It’s something they do as part of everyday life, being there when someone needs them. As Tanya Boge from our Carer Support Team explains: “Many young mental health carers don’t identify with the word ‘carer’ they see what they do as just helping out.” What often goes unseen is everything that sits behind that. The mental load, the worrying, the responsibility, and the feeling like they have to stay strong, even when things are uncertain. Over time, that can begin to shape how young people see themselves and where their own needs fit. “Many also grow up without clear boundaries, which can make it harder to balance their own needs alongside supporting someone else.” For Tanya, this understanding comes from her own experience. “It’s important to me because I was a young mental health carer myself, even though I didn’t have that language at the time. I just thought it was normal to take on that level of responsibility and not have clear boundaries.” Looking back, she can see how those early experiences shaped her. “Without

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