Carer & Family Support

Arafmi has an extensive history working alongside mental health carers and families. With over 40 years of knowledge and experience, we are uniquely placed to support you in your role as a carer, or family member, of a person with a mental illness. 

Our wide range of services and programs are designed to support mental health carers in a way that best suits you and your family’s needs. Whether you need help navigating the NDIS, looking for support services for yourself or a loved one or simply need someone you can talk to who understands, we’re here for you. 


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As part of our carer support services, we offer free short-term counselling to mental health carers. You can choose how you would like to engage with the service – face to face in our head office, online or via the telephone. 

Counselling is provided by our experienced, qualified staff and follows evidence-based practice. Counselling is for carers of all ages and we encourage you to utilise the sessions to explore other longer term supports for yourself as a carer.

If you would like to learn more, please contact us on 3254 1881 or email us at

Carer Support Groups

Arafmi’s Support Groups warmly welcomes parents, partners, relatives and friends caring for/about a loved one with mental illness.

Our Support Groups offer a supportive environment where people have the opportunity to talk about their feelings, help explore alternative ways of coping, offer support to other group members, or to simply listen and observe. Support groups are also a valuable means of informing carers of Arafmi services and resources that are available to assist their caring role.

Available Support Groups: 

  • Carer Support Group 
  • Dual Diagnosis Support Group 
  • Caring for a Spouse 
  • Young Carer 

For the full list of our carer support groups, both online and face to face, click here.

Education Workshops

Arafmi frequently delivers workshops to carers and families of people with a psychosocial disability. These workshops provide an opportunity to learn and practice the many skills used in providing care to another person. These workshop are available online and face-to-face. 

To learn more about each workshop please click here.

24hr National Helpline
1300 554 660 or 07 3254 1881.

24hr Regional Queensland
1800 35 1881 (free call from landline).

24hr Carer Support Line

We understand the difficulties that mental health carers face. Our 24 hour Carer helpline is open to anyone who is caring for or about a relative or friend with a psychosocial disability. 

You can call Arafmi’s 24 hour Carer helpline any time of the day to share your feelings, receive support, find new resources and learn helpful coping skills to help you in your caring role. It’s comforting to know that when you need to talk – someone who understands will be there – at any hour.  

Online Carers Forum 

For family, friends and other people caring for someone living with a mental illness. It is a safe, anonymous mental health discussion, moderated 24/7 by mental health professionals. 

Join the Sane Forum