Carer Support Line 1300 554 660
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We are always happy to receive feedback, whether it is complimentary or constructive. Both forms are helpful to us – we need to know what we are doing well and what we can improve.

Feedback can be provided anonymously but if you would like us to contact you to discuss it further, it would be beneficial if you provided some contact details.

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Helping you provide feedback

If you need help providing this feedback, you can reach out to:  

  • our workers 
  • your family or friends 
  • an advocate 
  • the NDIS Commission

Contact the NDIS Commission

If the issue is serious and you would prefer not to contact us directly, you may go directly to the NDIS Commission.


phone: 1800 035 544

TTY: 133 677

Interpreters can be arranged.

Advocates can help you provide feedback

The National Disability Advocacy Program can help you work with an advocate who is trained to speak for you. This is a free service.

Email them at:

Or write to:

Disability, Employment and Carers Group
Department of Social Services
GPO Box 9820, Canberra, ACT, 2601

Contact Us:

Write to us:

Arafmi Ltd,
PO Box 248
New Farm, QLD, 4005

Phone us: 07 3254 1881

Email us:

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