Untitled 1

Future Planning Workshop: Focusing on Rights and Support – 19 November 2025

Our latest Future Planning workshop, held on 19 November at the Greek Club, brought together carers, families and supporters for an important conversation about rights, advocacy, and planning for the future. This session centred on understanding the systems that shape mental health care and social supports, and how to navigate them with confidence.

Championing Rights in Mental Health Services

We were delighted to welcome Margaret Murphy, an Independent Patient Rights Adviser (IPRA) working within the Metro South Hospital and Health Service. Margaret’s role is unique: although IPRAs work in public hospitals, they are independent from mental health services, allowing them to offer impartial advice to patients, nominated support persons, families and carers.

Margaret explained how IPRAs support people to understand their rights under the Mental Health Act 2016, offer guidance during difficult or confusing periods of care, and help ensure that people feel informed and heard. She shared useful resources, including fact sheets, brochures and videos, which are easily accessible for anyone wanting to learn more.

One story she shared captured the impact of this service:

“Without the help of IPRA I would have left the hospital and not wanted to come back. IPRA helped me get a second opinion and talk about my concerns for safety and my cultural beliefs with the doctors. I felt heard for the first time in the system and IPRA and the doctors helped me link in with my own community mental health service and take charge of my health without being locked in hospital.”

Feedback like this underscores just how vital independent advocacy can be for people navigating the mental health system.

Understanding Your Rights Around Centrelink and Employment

Our second guest speaker was Steve Irvine, a solicitor from Basic Rights Queensland, a statewide service providing free legal advice, advocacy and support for people experiencing vulnerability. Their work spans employment issues, discrimination, and Centrelink matters, with tailored assistance available for people with mental health conditions.

Steve offered clarity on some often-confusing areas: challenging Centrelink decisions, appealing debts, understanding eligibility for payments like the Disability Support Pension or Carer Payment, and knowing when and how to seek legal support. His insights were practical, empowering, and very well-received by attendees.

A Lively Q&A Session

After the presentations, Margaret and Steve took questions from the audience, sparking a rich discussion on rights, advocacy, and the real-world challenges carers face. Participants appreciated the chance to ask specific questions and gain advice relevant to their own situations.

Future Planning Project Update

Sue Goodwin also provided an update on the broader Future Planning project, including key findings from the recent survey. The results highlighted striking similarities between Australian and Canadian carers:

  • Many provide up to 15 hours per week of emotional, practical and health-related support, while others contribute over 50 hours each week.
  • Carers often spend thousands of dollars annually to help their loved ones access secure housing and essential services.
  • In both countries, carers overwhelmingly expressed a need for help to plan for the future, particularly for the time when they may no longer be able to provide support themselves.

This research reinforces why Future Planning remains such an important focus of our work.

Looking Ahead

For those who couldn’t join us in person, an online repeat of this workshop will be offered in 2026.

We’re also excited to announce two Future Planning workshops in 2026, both centred around housing:

  • 18 February 2026: Face-to-face workshop
  • 26 February 2026: Online workshop

Related Posts:

Meet Sue
Arafmi Staff

Meet the Carer Gateway Team: Sue from the Sunshine Coast

“I’m actually on your team.” Meet Sue, supporting mental health carers on the Sunshine Coast.  “The person that you care for has a whole team of people around them, but I’m actually on your team.” It’s a sentence Sue comes back to often because she’s seen what happens when a carer hears it for the first time. Every day at the Sunshine Coast Carer Gateway Hub, people caring for a family member, partner or friend living with mental health challenges walk through the door looking for support. For Sue, it often starts with something simple: a smile, a cup of tea and a place to sit. Ask Sue what she loves most about her work, and her answer isn’t what you’d expect. It’s seeing the moment someone realises they don’t have to carry it all on their own. “It probably comes right back down to the look on somebody’s face when they realise that they’ve got somebody on their side and that they can be whoever they want to be. And we’re not going to judge them, we’re just going to try and support them the best way we can.” Putting carers back at the centre Most people walk through

Read More »
Image 29 4 2026 at 3.25 pm
Carer Story

From carer to lifeline: The Queensland volunteers helping others mental health carers

From carer to lifeline: The Queensland volunteers helping other mental health carers For Arafmi volunteer Louise Dutton, when her son became unwell with mental ill-health, she “didn’t really know what she was dealing with.” That’s where her connection with Arafmi began, not as a volunteer, but as a carer trying to make sense of something overwhelming, unfamiliar and at times isolating. Over time, that experience became something she could offer others. Now 82, she’s spent the past 25 years answering calls on the 24-hour Carer Support Line and sitting alongside carers in support groups. What she brings isn’t a set of answers, but a way of helping people feel understood. As she explains, “Listening plays a big part. And so you’ve got to find out where the person is coming from… sometimes the person is so stressed that they can go round and round in circles. You just try and pick out a few points and confirm, is that what you’re telling me? And then try and help them to understand that we know where they’re coming from because we’ve had a similar experience.” For carers reaching out, that recognition can be enough to help people feel more steady and

Read More »

Future Planning 19 November – Focusing on Rights and Support

Skip to content