Carer Support Line 1300 554 660
Facebook Instagram Linkedin
Donate
Moving Day Image

It’s true! After many moons in New Farm, Arafmi is off to a new home – albeit just around the corner. We’re a little sad, but very excited about moving to our new place. We wanted to share this news with you and answer any questions you may have.\

Where is it?
Our new address will be 24 Chermside Street, Teneriffe. It’s not far from our current location, but here’s a map so you can check it out.

Where can I park?
|ur new premises has quite a lot of 9h carparks around us, as well as a couple right in front of the door. We may also be able to utilise some carparks at Kui down the road.

Where’s the nearest bus stop?
There are quite a few bus stops close to 24 Chermside Street. The closest one would be Harcourt Street (Stop ID 010351), at Hough Lane Teneriffe.

For TransLink Public Transport options visit TransLink website or Call 13 12 30, 24 hours a day.

Will the workshops still be inhouse?
Yes, our workshops will continue to be held within our offices, it just means you’ll travel to
24 Chermside Street, Newstead.

When are you moving?
Our moving date is Tuesday, 3 December 2019.

Will you still be taking calls?
Yes, we will. All calls will be forwarded to our support workers.

Will the office be closed for the move?
Yes, both our old and new physical locations will be closed while we move out of the old office and into the new. Services will continue as usual. If we have to relocate carer support groups or workshops, we will be in touch with those who will be affected.

The New Farm Support Group is scheduled for Sat, 30 November. Where will that be held?
The New Farm Support Group will still meet as usual on Sat, 30 November at Merthyr Road, New Farm.

I will be attending the New Farm Support Group on Sat, 14 December. Can you tell me where that will be held?
This will be held at our new location at 24 Chermside Street, Teneriffe.

When will you re-open?
We will be back open for business on Monday, 10 December.

Please contact us on 07 3254 1881 if you have any further questions.

24 Hour Helpline

If you have any questions about this article or need someone to talk to, you can call Arafmi any time of the day on 07 3254 1881. It’s comforting to know that when you need to talk – someone who understands will be there – at any hour.

Related Posts:

Meet Sue
Arafmi Staff

Meet the Carer Gateway Team: Sue from the Sunshine Coast

“I’m actually on your team.” Meet Sue, supporting mental health carers on the Sunshine Coast.  “The person that you care for has a whole team of people around them, but I’m actually on your team.” It’s a sentence Sue comes back to often because she’s seen what happens when a carer hears it for the first time. Every day at the Sunshine Coast Carer Gateway Hub, people caring for a family member, partner or friend living with mental health challenges walk through the door looking for support. For Sue, it often starts with something simple: a smile, a cup of tea and a place to sit. Ask Sue what she loves most about her work, and her answer isn’t what you’d expect. It’s seeing the moment someone realises they don’t have to carry it all on their own. “It probably comes right back down to the look on somebody’s face when they realise that they’ve got somebody on their side and that they can be whoever they want to be. And we’re not going to judge them, we’re just going to try and support them the best way we can.” Putting carers back at the centre Most people walk through

Read More »
July 3, 2026 No Comments
Image 29 4 2026 at 3.25 pm
Carer Story

From carer to lifeline: The Queensland volunteers helping others mental health carers

From carer to lifeline: The Queensland volunteers helping other mental health carers For Arafmi volunteer Louise Dutton, when her son became unwell with mental ill-health, she “didn’t really know what she was dealing with.” That’s where her connection with Arafmi began, not as a volunteer, but as a carer trying to make sense of something overwhelming, unfamiliar and at times isolating. Over time, that experience became something she could offer others. Now 82, she’s spent the past 25 years answering calls on the 24-hour Carer Support Line and sitting alongside carers in support groups. What she brings isn’t a set of answers, but a way of helping people feel understood. As she explains, “Listening plays a big part. And so you’ve got to find out where the person is coming from… sometimes the person is so stressed that they can go round and round in circles. You just try and pick out a few points and confirm, is that what you’re telling me? And then try and help them to understand that we know where they’re coming from because we’ve had a similar experience.” For carers reaching out, that recognition can be enough to help people feel more steady and

Read More »
April 30, 2026 No Comments

We are moving

Skip to content