Resources & Directories
Resources and information to support mental health carers and family members.
Looking for more information about mental health services? We have listed below some sites you may find useful.
If you know of any other resources we should add, please contact us.
In an emergency call 000 or go to your local hospital emergency department.
1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
Walk-in centres that provide free, immediate, short-and medium-term care to anyone. They aim to make it easier for anyone living in Australia to access equitable, free and quality mental health support closer to home.
Locations: Townsville, Darwin, Ipswich, Kingaroy, Caboolture, Strathpine, Redcliffe, Inner North Brisbane, Logan, Mount Isa, Redlands, Rockhampton, Gladstone, Bundaberg and Sunshine Coast.
Phone: 1800 595 212
Website: Medicare Mental Health Centres
Phone: 13 11 14
Text Service: 0477 131 114
Online chat: https://www.lifeline.org.au/crisis-chat/
Suicide Call Back Service: 1300 659 467
MensLine Australia:1300 789 978
1800 Respect (Domestic, family or sexual violence info, counselling and support service): 1800 737 732
DV Connect (Domestic violence 24hr helpline): 1800 811 811
13 Yarn (First Nations): 13 92 76
QLIFE–LGBTIQ+ Helpline: 1800 184 527 (3pm-midnight, 7 days a week)
Family Drug Support Australia (for families affected by alcohol and other drug issues): 1300 368 186
Birdie’s Tree – Free Children’s Resources
Free resources from Queensland Health to help young children (0-6 years) understand and cope with natural disasters.
Website: Birdie’s Tree – Children’s Health Queensland
Homeless Hotline
24 hour/7 days a week assistance: 1800 474 753
Homeless Health Outreach
Address: Spring Hill Community Mental Health Service,
121 Wharf St, Spring Hill QLD 4000
Phone: (07) 3834 1673
24 hour assistance: 1300 MH CALL (1300 642 255)
Website: Metro North Health Homeless Health Outreach
Footprints Community
Address: 24 Light Street, Fortitude Valley QLD 4006
Phone: 1800 366 877
Email: admin@footprintscommunity.org.au
Website: Footprints Community
Aboriginal and Torres Strait Islander Community Health Service
Address: 55 Annerley Road, Woolloongabba QLD 4102
Phone: ( 07) 3240 8900
Website: Home – ATSI Community Health Service
Institute for Urban Indigenous Health
Address: 22 Cox Road, Windsor QLD 4030
Phone: (07) 3828 3600
Email: reception@iuih.org.au
Website: Home – Institute for Urban Indigenous Health
Gallang Place (Counselling)
Address: 57 Southgate Avenue, Cannon Hill QLD, 4170
Phone: (07) 3899 5041
Email: reception@gallangplace.org.au
Website: Home – Gallang Place
Queensland Aboriginal and Islander Health Council
Address: 36 Russell Street, South Brisbane QLD 4101
Phone: (07) 3328 8500
Email: communications@qaihc.com.au
Website: Home – QAIHC
Thirrili (support for families and communities after suicide).
Phone: 1800 805 801 (available 24/7)
Email: communications@thirrili.com.au
Website: Home – Thirrili
Embrace Translated Fact Sheets
The Embrace Project has developed translated fact sheets on a range of topics including:
- Mental health and wellbeing
- Getting professional mental health help – what are the steps?
- Depression
- What is schizophrenia?
- Trauma
- What is bipolar mood disorder?
- What is eating disorder
- What is personality disorder?
See the Embrace Translated factsheet here
Queensland Transcultural Mental Health Centre
Address: Woolloongabba Community Health Centre
228 Logan Road, Woolloongabba QLD 4102
Phone: (07) 3317 1234
Toll free phone: 1800 188 189
Website: Home – QLD Transcultural Mental Health
World Wellness Group
Address: 182 Logan Rd, Woolloongabba QLD 4102
Phone: Multicultural Connect Line (Monday to Friday, 9am-4.30pm):
1300 079 020
Website: Home – World Wellness Group
Multilink
Address: 38 Blackwood Road, Logan Central QLD 4114
Phone: (07) 3808 4463
Website: Home – Multilink
ARMIA
Address: 140 Mains Road, Sunnybank QLD 4109
Phone: 1800 749 203
Email: admin@armia.com.au
Website: Home – Armia
Multicultural Health (Brisbane North):
Website: Home – Multicultural Health
AMPARO Advocacy (CALD clients with a disability)
Address: Building 3, Level 1, 53 Prospect Rd, Gaythorne QLD 4051
Phone: (07) 3354 4900
Email: info@amparo.org.au
Website: Home – Amparo
QPASTT (Refugee and asylum seekers counselling services)
Address: 28 Dibley Street, Woolloongabba QLD 4102 (+ regional locations)
Phone: (07) 3391 6677
Email for all offices: connect@qpastt.org.au
Website: Home | qpastt.org.au | The Queensland Program of Assistance to Survivors of Torture & Trauma
Time for Grandparents
Time for Grandparents provides telephone support, advice, assistance, respite and programs for Grandparents raising grandchildren in Queensland.
Phone: 1300 135 500
Email: grandparentsinfo@uccommunity.org.au
Website: Home – Time for Grandparents QLD
- Arafmi Annual Report 23/24
- Arafmi Annual Report 22/23
- Arafmi Mental Health Carer Support Services Brochure
- Arafmi Mental Health Carer Respite Accommodation Brochure
- Arafmi Carer Support Group Guidelines
- Arafmi Carer Support Program Information & Expectations
- Arafmi Carer Rights & Responsibilities
- How to Register & Join Carer Workshops and Info Sessions
- Young Carer Fact Sheet
- Working with Carers, Family and Kin: A Guide for Healthcare Professionals
- At What Cost? The Experiences of Unpaid Mental Health Carers in Queensland 2023-2024
- A Single Step Counselling & Coaching
- Alcohol and Drug Support 24/7
- Autism Queensland
- Cancer Council Australia
- Crisis Contacts
- Carer Gateway
- Carers Queensland
- Eating Disorders Queensland
- Embrace Multicultural Mental Health
- Empower Autism
- Griefline
- Headspace
- Independent Patient Rights Advisers | Queensland Health
- Information Sharing Guidelines (health.qld.gov.au)
- Kookaburra Kids Foundation
- Legal Aid Queensland
- Little Dreamers
- Medicare Mental Health
- Mental Health Act 2016
- National Disability Insurance Scheme
- National Mental Health Consumer and Carer Forum
- PANDA Perinatal Anxiety and Depression Australia
- QLife LGBTI Peer Support
- Queensland Health Mental Health Services
- Queensland Health Phone Advice – 13 43 25 84
- Rights of Family, Carers and Other Support Persons (PDF) Mental Health Act 2016 Fact Sheet
- SANE Australia Online Forum and Support
- Young Carers Network
The Disability Gateway has information and services to help people with disability, their family, friends and carers, to find the support they need in Australia.
Find a Mental Health Service allows you to search for mental health services by postcode and also lists a variety of helpful websites.
My Community Directory (Website)
Sane Lived Experience Forum (Website)
Sane Carer Discussion Forum (Website)
Australian Psychological Society | APS (Website) Search for registered psychologists
Support Services for People with Disability – Queensland Search for support services for people with disability.
Ask Izzy – Disability Advocacy People with disability who need someone to speak up for them can use Ask Izzy to search for independent disability advocacy providers in their area.
People with Disability: 1800 422 015
Queensland Advocacy Inc.: 1300 130 582
Speaking Up For You (Brisbane, Redlands, Moreton Bay): (07) 3255 1244
Rights in Action: 1800 887 688
Legal Aid QLD:1300 651 188
Disability Advocacy Pathways: 1800 130 582