Carer Support Line 1300 554 660

Arafmi’s Response to COVID-19

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In order to help alleviate any questions or fears you may have about our supports and services during the Coronavirus Pandemic, we have put together some frequently asked questions for you. The overall message we would like to convey is: please don’t worry. We will keep you updated if anything changes.  What happens if my regular Support Worker becomes ill?  All support workers have been instructed not to come to work if they become ill. Currently, all Arafmi staff are healthy and well and are aware of all the protocols around staying well and reducing infection. Arafmi have got a large pool of staff so we will endeavour to find you alternative support. We may need to change your shift time to provide this but please bear with us if this occurs. We will place priority on clients who are at risk of abuse or neglect. If we need to change your shift, we will communicate directly with you.  Once your regular support worker has medical clearance to return to work, they can continue to provide you with your required supports.  What if I become ill?  If you are experiencing any flu like symptoms, please advise your support worker and notify the Arafmi office staff as soon as practical.  Please also advise…

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