Family and Carer Resource Hub
A collection of trusted information, services and resources to help you and your family in your caring role.
Signs of Possible Mental Health Challenges
Recognising mental health challenges early can make a big difference.
These tools can help to identify common signs of poor mental health and to talk to the person about it.
Help for Mental Health Challenges
These services can help someone who is having mental health challenges. You can also contact them as a family member or friend to get advice.
If you or someone you are with is in immediate danger, call triple zero (000).
- Free support for people in distress (no referral needed)
- Available to everyone (no Medicare card required)
- Walk in to a centre or call 1800 595 212 (weekdays 8:30am–5pm)
24/7 confidential mental health telephone triage service. Connects you to public mental health services in Queensland and provides advice, information and referrals.
Phone: 1300 642 255
Crisis Support Spaces
- Located in some hospitals across Queensland
- Calm, supportive environments for people in distress
- View locations or call 1300 642 255
Safe Spaces
- Non-clinical, peer-supported environments
- Locations: Bardon, Strathpine, Caboolture, Redcliffe (Youth Space 12-25yrs)
- Check individual sites for opening hours
- Great starting point if you are concerned about someone’s mental health
- Can provide referrals to psychologists and other mental health professionals
- Useful information on different types of mental health professionals and how they can help.
Medicare Mental Health Kids Hubs
- Support for children and families
- Call 1800 595 212
- Find a local Kids Hub
headspace (ages 12–25)
- Phone and online mental health support
- Access online or phone support
- Search for services tailored to your needs, including services for LGBTQIA+ and First Nations communities, services for people with eating disorders or problematic alcohol or substance use
- Browse support services
Help for Friends and Family
Supporting someone through mental health challenges can be hard. It can be stressful and confusing and it can feel like you are alone.
There is help for you too. The following services provide family members and friends with information, advice and a supportive and understanding person to talk to.
- Free support for people in distress (no referral needed)
- Available to everyone (no Medicare card required)
- Walk in to a centre or call 1800 595 212 (weekdays 8:30am–5pm)
24/7 confidential mental health telephone triage service. Connects you to public mental health services in Queensland and provides advice, information and referrals.
Phone: 1300 642 255
Crisis Support Spaces
- Located in some hospitals across Queensland
- Calm, supportive environments for people in distress
- View locations or call 1300 642 255
Safe Spaces
- Non-clinical, peer-supported environments
- Locations: Bardon, Strathpine, Caboolture, Redcliffe (Youth Space 12-25yrs)
- Check individual sites for opening hours
- Great starting point if you are concerned about someone’s mental health
- Can provide referrals to psychologists and other mental health professionals
- Useful information on different types of mental health professionals and how they can help.
Medicare Mental Health Kids Hubs
- Support for children and families
- Call 1800 595 212
- Find a local Kids Hub
headspace (ages 12–25)
- Phone and online mental health support
- Access online or phone support
- Search for services tailored to your needs, including services for LGBTQIA+ and First Nations communities, services for people with eating disorders or problematic alcohol or substance use
- Browse support services