Family and Carer Resource Hub
A collection of trusted information, services and resources to help you and your family in your caring role.
Signs of possible mental health challenges
Recognising mental health challenges early can make a big difference.
These tools can help to identify common signs of poor mental health and to talk to the person about it.
- Nine signs of mental illness - infographic | healthdirect
- How to tell if someone has poor mental health - Beyond Blue
- How to approach someone about their mental health - Beyond Blue
- How to talk to someone you are worried about - Beyond Blue
- Talking to someone about their mental health - Medicare Mental Health
- Helping someone navigate the next steps - Medicare Mental Health
Help for mental health challenges
These services can help someone who is having mental health challenges. You can also contact them as a family member or friend to get advice.
If you or someone you are with is in immediate danger, call triple zero (000).
- Free support for people in distress (no referral needed)
- Available to everyone (no Medicare card required)
- Walk in to a centre or call 1800 595 212 (weekdays 8:30am–5pm)
24/7 confidential mental health telephone triage service. Connects you to public mental health services in Queensland and provides advice, information and referrals.
Phone: 1300 642 255
Crisis Support Spaces
- Located in some hospitals across Queensland
- Calm, supportive environments for people in distress
- View locations or call 1300 642 255
Safe Spaces
- Non-clinical, peer-supported environments
- Locations: Bardon, Strathpine, Caboolture, Redcliffe (Youth Space 12-25yrs)
- Check individual sites for opening hours
- Great starting point if you are concerned about someone’s mental health
- Can provide referrals to psychologists and other mental health professionals
- Useful information on different types of mental health professionals and how they can help.
Medicare Mental Health Kids Hubs
- Support for children and families
- Call 1800 595 212
- Find a local Kids Hub
headspace (ages 12–25)
- Phone and online mental health support
- Access online or phone support
Queensland Transcultural Mental Health Centre (QTMHC) – free mental health services for people from non-English speaking backgrounds
- Eating Disorders Queensland – Queensland Health Funded services for individuals, their families and supporters
- Butterfly Foundation – Phone and online support, information and resources
- Eating Disorders Families Australia – Support and information for families and carers
- Search for services tailored to your needs, including online and phone support for LGBTQIA+ and First Nations communities, veterans, people with eating disorders, and those affected by problematic alcohol or other substance use.
Queensland Mental Health Commission – Browse support services
Help for family and friends
Supporting someone through mental health challenges can be hard. It can be stressful and confusing and it can feel like you are alone.
There is help for you too. The following services provide family members and friends with information, advice and a supportive and understanding person to talk to.
- Support for mental health carers in Queensland
- Call 1300 554 660
- 1800 351 881 (free call from regional Queensland)
Children and young people with a family member or friend who experiences mental health challenges often take on a caring role. They need support too.